Managed IT · Kraków, Poland · since 2007

Your IT department.
No headcount.

We run networks, servers and workstations for companies, schools and institutions across southern Poland. Monitored 24/7, handled within SLA — before an issue stops your team.

  • 8-hour SLA response
  • In-house technical team
  • On-site across Lesser Poland
  • TRUSTED BY
  • T-Mobile
  • Comarch
  • Asseco
  • Sygnity
  • Colt
  • Netia
  • Konsult
  • Kawicom

— Services

Three practices.
One partner.

From a helpdesk for a ten-person office to outages on a carrier’s nodes — we do it ourselves, with our own people and one set of standards.

MOST POPULAR

Managed IT

Ongoing care for your whole environment: workstations, servers, email, backups and security. One contract, one number, predictable cost.

  • Helpdesk and remote support
  • 24/7 monitoring and proactive patching
  • Backup and disaster recovery
  • Microsoft 365 and Google Workspace
  • License audits and asset inventory
Service details

Infrastructure & networks

We design, deploy and maintain networks and servers — from a single office to many branches joined into one network.

  • LAN / Wi-Fi — MikroTik, UniFi, Omada
  • Site-to-site VPN and remote work
  • Virtualization — Proxmox, Windows Server
  • Backup links and business continuity
  • Hardware repair and warranty handling
Service details

Telecom & field services

Subcontractor to telecom operators. Installations, outages and rollouts delivered within SLA and to the client’s procedures.

  • Fault handling at customer sites and nodes
  • Links: fiber, microwave, LTE
  • Link testing to RFC 2544
  • VoIP telephony and gateways
  • Equipment rollouts and decommissioning
Service details

— How we work

Order first.
Then peace of mind.

  1. 01

    Audit

    A free review of your network, hardware, licenses and backups. You get a report with clear priorities.

  2. 02

    Onboarding

    We tidy up documentation, access and configuration, then switch on monitoring and ticketing.

  3. 03

    Care

    Updates, tickets and alert response within SLA — usually before anyone notices a thing.

  4. 04

    Growth

    Regular reviews and a hardware refresh plan. An IT budget with no surprises.

  • 2007founded
  • 20+organizations under ongoing care
  • 8 hguaranteed response time
  • 24/7infrastructure monitoring

— Expertise

Certified.
And in the field every day.

The people who design your network are the ones who come to fix it. No tickets bouncing between departments.

  • MIKROTIKMTCNA
  • MIKROTIKMTCRE
  • MICROSOFTMCSA
  • MICROSOFTMCITP
  • MikroTik RouterOS
  • Ubiquiti UniFi
  • TP-Link Omada
  • Proxmox VE
  • Windows Server
  • Microsoft 365
  • Google Workspace
  • Synology
  • Zabbix
  • Cisco
  • Juniper
  • Huawei

— What we solve

Sound familiar?
We’ve got a fix for that.

Tell us about yours

A computer lab that needs reviving every morning

Ageing workstations, an outdated server, and every lesson starts with reboots and password hunts.

THE FIXA terminal-based lab, a new server and centrally managed updates

A customer outage at 4 pm on a Friday

The operator needs a technician on site — within the SLA window and with full documentation.

THE FIXOur own field team working to SLA, RFC 2544 testing and a full job report

A cloud server with no plan B

Critical systems live in one place. A single failure means the whole company stops.

THE FIXBackups and failover to a second site, tested on a regular schedule
Piotr Deryło, founder of InfoServices
Piotr DeryłoFounder, InfoServices MTCRE · MCSA

— Who’s behind it

No call centre.
Just people who know your network.

InfoServices has been running since 2007. We’re deliberately small — your ticket doesn’t bounce between departments; it goes straight to the person who configured your equipment and who’ll come on site when needed.

  • SINCE 2007Kraków and Lesser Poland
  • DIRECTTalk to an engineer
  • ON SITEOur own field service

Start with a free IT audit.

An hour’s conversation, a review of your infrastructure and a prioritized report. No strings attached.

Get in touch

We reply within one business day.